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Frequently Asked Questions
I don't have an mp3 player. Can I still listen to these audiobooks?
You don't have to have a portable mp3 player to enjoy these audiobooks. You can listen to them on any Windows PC (running Windows 7, Vista, XP or 2000) or Apple Mac (running Mac OS X 10.0+).
I have a CD player in my car. Can I burn these files as a standard audio CD?
Yes, with the free software that's included you can convert these audiobook files to audio CDs that you can listen to on any standard CD player.
I prefer unabridged titles. How do I tell if an audiobook has been abridged or shortened?
All unabridged titles are noted as such after the title. Titles which do not contain (Unabridged) following the title are abridged
How big are these files?
These audiobook files are made available in numerous sizes to ensure the best choce for all listeners. Larger files will possess better sound quality. CD quality files take up approximately 28.8MB of storage space per hour of audio. MP3 quality files take up about 14.4MB of space per hour of audio.
I've downloaded an audiobook but now I can't find it.
Information For Windows Users:
If you're using a Windows PC the Audible audiobook management software downloads your audiobooks to the following folder:
Windows 7/Vista - C:\Users\Public\Documents\Audible\Downloads
Windows XP/2000 - C:\Documents and Settings\All Users\Documents\Audible\Downloads
If you've changed this folder you can find the current file location under "General Settings" in your Audible software.
If you've set up your Audible software to import your audiobooks into iTunes they can be found in the "Books" or "Audiobooks" section of your iTunes library.
If you chose to import your audiobooks into Windows Media Player they will reside in your Windows Media Player Library.
Information For Mac Users:
The default location for your audiobooks is on your desktop unless you configured iTunes to copy your audiobooks to your iTunes Media folder.
Audiobook CD Rentals:
Does this rental service cater to Canadian customers?
Absolutely, this service is open to the U.S. and Canada.
How quickly is my next choice mailed out after I return a CD audiobook?
Our CD audiobook partner maintains multiple strategically located shipping facilities. As soon a selection is received back from you, your next available title is shipped out on the same day ensuring you get your titles as quickly as possible.
When I mail back a selection will I need to use my own packaging?
No - all necessary packaging is provided at no extra charge to you.
Will I ever be charged late fees or shipping charges?
No - you will never be charged any late fees or shipping charges. There are absolutely no such fees with this rental service.
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